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A sample workspace. Pera is a made-up grocery app; every name, quote and number here is sample.

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Checkout on mobile, sessions

Checkout on mobile

Mehmet Ö., Izmir, TurkishApproved Checked by Mert, 14 Nov, 16:42
Session 6 of 12PreviousNext session
04:32 / 09:46Recorded 09:46

Transcript

Translated from Turkish

  1. Sepete üç ürün ekledim, şimdi toplamı görüyorum.

    I have added three things to the basket, now I can see the total.

  2. “Teslimat ücreti nerede? Ödeme ekranına kadar göremedim.”

    “Where is the delivery fee? I could not see it until the payment screen.”

  3. Burada sadece toplam yazıyor: 914,60 TL.

    It only shows the total here: 914.60 TL.

  4. Pera Plus sepette mi? Yeşil etiket var, eklenmiş sandım.

    Is Pera Plus in the basket? There is a green label, so I thought it had been added.

  5. Bahşiş seçili gelmiş, ben seçmedim.

    The tip was already selected. I did not choose it.

Findings from this session
Mehmet’s answers
Could they find the delivery fee?
No
Where did they stop?
Address form
Did they notice the tip was already selected?
No
How sure were they of the total?
2.0