NewWidget studies can now reward users in your product’s own credits.Widget rewards in your product’s credits

Product feedback from real people, checked before it reaches you

Askround asks your own users inside your product, and invites testers in seven countries to use it and talk it through. A person on our team checks every session. You pay only for approved ones, and findings come ranked by how many people hit them.

Askround asks your own users inside your product and invites testers in seven countries to talk it through. A person checks every session. You pay only for approved ones.

See a studyBecome a tester

Checkout on mobile

Next session

Elif K., Istanbul, TurkishTask 2 of 4: find the delivery fee

00:04:32
  1. 1
  2. 2
  3. 3
  4. 4
Checked by Mert
Task or question
Bruna S.Elif K.Rafael M.Zeynep A.
Yes/No Could they find the delivery fee?
NoNoYesNo
Pick one Language spoken
PortugueseTurkishPortugueseTurkish
Pick one Where did they stop?
FinishedAddress formPaymentFinished
Yes/No Did they notice the tip was already selected?
YesNoYesNo
Scale How sure were they of the total?
3.52.04.53.0
Review Session checked by a person
ApprovedApprovedApprovedApproved
12 of 12 sessions checkedOpen report
How a study is run

Built so people finish

100%
Of sessions checked by a person before you see them
$5
Paid to the tester for each approved session, so they finish
7
Countries our testers join from, each in their own language
1 day
Usual time from a finished session to a checked one
Rafael using his phone in his kitchenRafael M., São Paulo
Dewi using her phone at a café tableDewi S., Jakarta
Elif by a window, talking through a task on her phone
Recorded 04:32
Task 2 of 4Find the delivery fee
Said“Teslimat ücreti nerede?”
Where is the delivery fee?
Checkedby Mert
14 Nov, 16:42
Elif K., Istanbul
Carlo using his phone on a jeepneyCarlo D., Manila
Before Askround

Last quarter, you
ran a study.

Askround rewards people for a good answer, and a person checks every session before you see it.

  • Half the people dropped out at question three.
  • The summary said users want it to be easier.
  • Nobody could say which screen.
  • The report went into a folder.
  • Three sessions were the same person.
  • The AI asked the same question twice.
  • The clips were never cut.
  • Testers earn $5 for an approved session and your users earn credits, so they finish.
  • Findings are ranked by how many people hit them, for example 7 of 12.
  • Every task comes with a screenshot, so you see the exact screen.
  • The report has quotes and clips you can send to your team.

Two ways to ask

Use the widget to ask the people who already use your product. Use tester sessions to see how new people in a given country get on with it.

Widget In your productTester sessions From our panel
Who answersYour own users, inside your productTesters from our panel, matched to your product
What they doType or record a short answerUse your real site or app on their own phone and talk it through
Their rewardYour own currency, for example 20 credits$5 into their Askround wallet
Who checksA person reads every replyA person on our team checks every session
What you payThe rewards, in your own credits, for approved repliesA fee for each approved session
WidgetTester sessionsBoth

Ask inside your product. A small widget opens where your users already are. They type or record an answer in about a minute and never leave your product.

Example: Loopcast, a podcast editor
app.loopcast.fm/episodes/42
loopcast Episode 42 Export finished: episode-42.mp3 Export
Transcript

AylinSo when did you first raise the price, and what happened to churn?

TomWe waited far too long. It was eighteen months before we touched it.

AylinAnd the people who left, did you talk to them?

TomAbout thirty of them. Most had not opened the editor in weeks.

Feedback for Loopcast

Tell us what was confusing about exporting.

20 credits for good feedback
I chose a range but the export still gave me the whole episode. I could not tell if the range was saved.
Record voice, up to 2 min0:00
Send feedbackReviewed by a person, powered by Askround
01

Set up

For the widget, paste one script tag. For tester sessions, name the study and say who you need.

02

People answer

Users reply in your product. Testers talk through your app on their own phone.

03

We check, you read

A person on our team checks every reply and session. Findings arrive ranked, with quotes and clips in your language.

What we check before you see a session

Sessions that pass are approved and paid. The rest are sent back for a retake or left out, and you are not charged for them.

Elif K., IstanbulCheckout on mobile, session 0409:46
  • The tester finished every task.
  • The recording is clear and they said what they were thinking.
  • It is a real person using your real product, not a rushed or copied answer.
Checked by Mert14 Nov, 16:42Approved

Get paid $5 for a good
session

Become a tester

Sign up, answer a few questions about yourself, and we invite you to studies that fit you. Use the app on your own phone and say what you think as you go. A person on our team checks the session. If it is approved, $5 goes into your Askround wallet. If something is missing, we tell you what and you can retake it.

Testers join from Türkiye, Pakistan, India, Brazil, Indonesia, the Philippines and Mexico.
About 15 minutes
One session, on your own phone
In your language
Turkish, Urdu, Hindi, Portuguese, Indonesian, Filipino, Spanish or English
$5 per approved session
Paid into your wallet, paid out on Fridays
Dewi doing a session on her phone at a café table
Session approved+ $5.00

Added to wallet14 Nov, 16:42

Wallet$35.00
7 sessions approved
Dewi S., Jakarta

7 of 12Finding 1 of 4, Checkout on mobile

7 of 12 testers could not find the delivery fee before paying.

“We moved the fee to the basket screen the same week.”
Selin ArdaProduct lead, Pera
See the four findings from this study
Translated from Turkish
“Teslimat ücreti nerede? Ödeme ekranına kadar göremedim.”

Where is the delivery fee? I could not see it until the payment screen.

Elif K., Istanbul Play clip, 0:14
Translated from Portuguese
“Achei que o Plus já estava no carrinho.”

I thought Plus was already in my basket.

Rafael M., São Paulo Play clip, 0:09
Teams running studies
  • pera
  • loopcast
  • Kova
  • NORTHPEAK
  • tandem